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Terms of service

“In compliance with Law 34/2002, of July 11, on information society services and electronic commerce, RIVAS Y ANAYA, S.L. informs you that it is the owner of the websites WWW.PISCINASYPRODUCTOS.COM. In accordance with the requirements of Article 10 of the aforementioned Law, RIVAS Y ANAYA, S.L. provides the following information: The owner of this website is RIVAS Y ANAYA, S.L., with tax ID B92397900 and registered address at EDISON, 7 ESTEPONA 29680, registered in the Commercial Register in the volume, book, page, sheet, registration. The contact email address for the company is info@decoytec.com.

User and liability regime

Browsing, accessing, and using the RIVAS Y ANAYA, S.L. websites confers the condition of user, by which the user accepts all the terms of use set out herein from the moment they start navigating through RIVAS Y ANAYA, S.L. pages, without prejudice to the application of the corresponding legally binding regulations, as applicable. The RIVAS Y ANAYA, S.L. websites provide a wide range of information, services, and data. The user assumes responsibility for the proper use of the websites. This responsibility will extend to:

- The truthfulness and lawfulness of the information provided by the user in the forms filled out by RIVAS Y ANAYA, S.L. to access certain content or services offered by the websites. They will also be responsible for the use of the access credentials obtained by completing the aforementioned forms.

- The use of the information, services, and data offered by RIVAS Y ANAYA, S.L. contrary to what is established by these conditions, the law, morality, good customs, or public order, or that may otherwise violate the rights of third parties or the functioning of the websites themselves.


Link policy and disclaimer

RIVAS Y ANAYA, S.L. is not responsible for the content of the websites the user may access through the links established on its websites and declares that under no circumstances will it examine or exercise any control over the content of other pages on the web.
Similarly, it will not guarantee the technical availability, accuracy, truthfulness, validity, or legality of external pages to which the user can access via links. RIVAS Y ANAYA, S.L. declares that it has taken all necessary measures to avoid any damages that users of its websites may suffer from browsing its pages. Consequently, RIVAS Y ANAYA, S.L. is not responsible, under any circumstances, for the potential damages that may arise from browsing the internet.


Modifications

Data protection

In compliance with Organic Law 15/1999 on Personal Data Protection, RIVAS Y ANAYA, S.L. informs users of its websites that the personal data collected by the company through the forms on its pages will be entered into an automated file under the responsibility of RIVAS Y ANAYA, S.L., with the purpose of facilitating, streamlining, and fulfilling the commitments established between both parties. RIVAS Y ANAYA, S.L. also informs users of their right to access, cancel, rectify, and oppose such data by sending a letter to the address EDISON, 7 ESTEPONA 29680.

Unless we are informed otherwise, we will consider that your data has not been modified, that you commit to notifying us of any changes, and that we have your consent to use them to strengthen the relationship between both parties.


Intellectual property

The intellectual and industrial property rights arising from all texts, images, as well as the means and forms of presentation and layout of its pages belong, either directly or through a license, to RIVAS Y ANAYA, S.L. They are, therefore, works protected as intellectual property under Spanish law, applying both Spanish and community regulations in this field, as well as international treaties on the matter signed by Spain. All rights reserved. In compliance with the Intellectual Property Law, reproduction, distribution, public communication, and use of all or part of the contents of its websites without the express consent of RIVAS Y ANAYA, S.L. is expressly prohibited.

 

Legal actions, applicable legislation, and jurisdiction

RIVAS Y ANAYA, S.L. also reserves the right to take civil or criminal actions as it deems appropriate for the improper use of its websites and content or for non-compliance with these terms.
The relationship between the user and RIVAS Y ANAYA, S.L. will be governed by current Spanish legislation, and the courts or tribunals of MÁLAGA will have jurisdiction to decide on any dispute that may arise between the user and RIVAS Y ANAYA, S.L.”


Clause to include in the contact form

We inform you that the personal data obtained through this form, as well as your email address, have been included in a file for which RIVAS Y ANAYA, S.L. is responsible, with the purpose of attending to your inquiries and sending you information related to the entity that might be of interest to you. RIVAS Y ANAYA, S.L. commits to using the data collected through this form solely for the aforementioned purpose. The individual declares to be aware of the destination and use of the personal data collected by reading this clause.
Sending this email implies acceptance of the terms outlined.
If you wish to exercise your rights of access, rectification, cancellation, or opposition under the terms established by Organic Law 15/1999, you can contact us at EDISON, 7 ESTEPONA 29680.


Sales conditions

What is the cost of transportation?

The transportation cost is included for orders over 100 € (only for orders within the peninsula, excluding Portugal)(1) 

(1) The shipping rates for areas outside the peninsula are as follows:

  • Balearic Islands, Ceuta, Melilla, Canary Islands, and the rest of the world (shipping costs will be borne by the customer and will be subject to the rates set by the shipping agency according to the destination).

When there is a "Free Shipping" offer, it is only valid for orders within the peninsula, excluding Portugal, and only valid for the "Paquetería de Correos" agency. Alternative agencies will also be offered, but with a small surcharge due to their urgent nature.

What is the delivery time?
Under normal conditions, the delivery time will be 5 to 6 working days. In any case, and for greater certainty, we ask you to contact us to confirm the delivery time for each item. During the month of August, delivery times may be extended up to double due to circumstances beyond our control.

Product availability 
Due to the high turnover of stock, piscinasyproductos.com cannot guarantee permanent stock of all the products offered. If the requested material is not available in our warehouses, the customer will be notified.

Do you ship products abroad?
Currently, we only accept orders from Spain. For other countries, please send us an email at info@decoytec.com with a pre-order. Please include the complete shipping address and your personal details. We will contact