Data Protection

Dear customers of Piscinasyproductos.com and visitors to our website:

We greatly appreciate the trust placed in us. For this reason, one of our main concerns is the protection of your data and personal rights, as well as the respect of your right to informative self-determination regarding the collection, processing and use of your personal data.

This Privacy Policy has been developed taking into account the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data and its Development Regulations, approved by Royal Decree 1720/2007, of 21 December and Recommendations no. 2/2001, of May 17, and 1/1999, of February 23, issued by the European Group of Article 29 in accordance with Directive 95/46/CE of the European Parliament and of the Council of October 24.

1. Collection and use of your data

In order to manage your order in the best possible way, we will save the data relevant to commercial transactions and pass it on to the relevant transport company. If you lose your documentation, please contact our customer service. We will be happy to send you a copy of your order. The transmission of your personal data to unauthorized third parties outside our company is completely excluded.

  1. To offer you the best payment options, we must protect you and ourselves from the misuse of them. Therefore, only in certain forms of deferred payment, in order to verify your solvency, we provide your personal data, including your address, to the company that performs a corresponding evaluation according to mathematical-statistical processes. Your address data is also included in the calculation of the probability value. We use the information obtained from the statistical probability of a default (probability value) to make a reasonable decision about the payment possibilities chosen by you.

    Obviously, the verification of your solvency will be carried out in strict compliance with data protection regulations, considering your legitimate interests. By accepting these conditions, you give your consent so that piscinasyproductos.com can check your creditworthiness in order to make the purchase.

    If you pay by credit card, your card information will be sent directly to any of our banks.

  2. We consider it of great importance to facilitate the processing and shipping of your order, so we offer you the opportunity to intervene in the decision about the time and place of delivery, both before and during shipping.

    In the event that the transport company with which we collaborate offers different delivery options, we hope that you can also enjoy this service. In order for you to specify a specific time and place of delivery for the shipment of your order, we will provide your personal data, specifically your postal address, email address and, if you have specified it, your telephone number to the corresponding transport company. In this case, you will receive an email or an SMS from the transport company in which they will offer you the possibility of adjusting the time and/or place of delivery to your needs or in which they will inform you about the delivery time.

    The exchange of this information is an unavoidable step in the contractual relationship with Piscinasyproductos.com and cannot be refused.

  3. Eventually, they can be subcontracted to companies outside the European Economic Area (EEA) that support us in commercial transactions and customer service. Some of these outsourced tasks consist of the creation, translation and launch of products in the store, the improvement and general maintenance of the store, administrative work and stock control. In this sense, these subcontracted companies have access to the personal data of the clients because they require it to carry out their work. We ensure that the transmission of customer information to these companies is carried out in accordance with privacy policies and data protection laws, based on the standard clauses of the "Set II" of the European Union regarding the transfer of personal data from the European Community to third countries, which are set by the European Commission to guarantee an adequate level of protection.

  4. Periodically we send you information about our products and promotions by post, by phone or in the email you provided with your purchase. Interested parties may exercise their rights of access, rectification, cancellation and opposition, regulated in articles 15 and following of Organic Law 15/1999, of December 13, on the Protection of Personal Data, or revoke the consent given to the processing of your data, by writing to piscinasyproductos.com in writing, accompanied by a copy of the official document proving your identity, to the email address: info@decoytec.com, indicating in the Subject line the right you wish to exercise.

2. Confidence thanks to high levels of security

For the transmission of your personal data, the SSL (Secure Socket Layer) security system is used, combined with an encrypted system under 128-bit encryption. This technique offers the highest security and is used by banks for the protection of online banking details. All forms of payment that we offer you are protected by these security standards. You can check the encrypted transmission of your data by seeing a small closed padlock icon at the bottom of your browser.

3. Play it safe with Piscinasyproductos.com

Specifically, our security guarantee consists of:

  • Our software uses SSL technology as the standard in encrypting your personal data, such as name, address, bank and credit card number, when placing an order. The SSL system works in most browsers. In this way, your data will reach our server unreadable for any unauthorized person.

  • So far, no poolsandproducts.com customer has been harmed by the illegal use of credit card or bank details. In the event of misuse for a purchase made on our website, most credit card issuers are liable, in the event of a claim, for amounts in excess of EUR 50.00. In the event that your bank requires this payment, Piscinasyproductos.com will take care of it, guaranteeing payment for you. The prerequisite for taking advantage of this support is the immediate notification to your bank or credit card company of the misuse that has occurred.

4. Use of cookies and other technologies

Cookies are alphanumeric identification elements that we transmit to your computer's hard drive through your browser. Many processes in electronic commerce are not possible without this technology, such as the virtual shopping cart.

Once you have connected to our electronic store (with the username and password) we use so-called "session cookies", through which you will be identified throughout the visit. When you log out, these cookies will be automatically destroyed.

Your visits to the poolsandproducts.com store may also create permanent cookies on your hard drive to securely store the contents of your shopping basket during its processing and for subsequent visits. They also serve to detect fraud, such as obtaining and using two accounts. Finally, we also use cookies to store the last searches made by you in our store to show them again in the future. Cookies are also used in the mobile shop to be able to greet you personally on the main page, show you your orders from the last seven days and their status, and to be able to automatically fill in your email address in the access fields.

In the use of external advertising links and banners of Piscinasyproductos.com, a certain identification will be assigned to these advertising media and voucher codes, with the help of cookies.

Permanent cookies do not contain any personal data. They do not store the name, email, IP address, etc. Nor is an individual profile of your usage habits created.

You can set your browser not to store cookies, limit cookies to specific websites, or set your browser to notify you when a cookie is sent. You can also delete cookies at any time from your computer's hard drive. However, please note that the use of poolsandproducts.com services will be completely or partially limited if certain cookies are rejected. For more information about how you can configure cookies in your browser, please consult the help menu in your browser bar.

5. Web analytics

Below, we list the web analytics services we use:

  1. Google Analytics

    poolsandproducts.com uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses cookies, text files, which are stored on your computer to help analyze the use of the website. The information collected about your use of this website is generally transmitted to and stored on a Google server in the USA. If you activate IP anonymization on this website, Google will first shorten your IP address. within the Member States of the European Union or in other accession states according to the Agreement on the European Economic Area. The full IP address will only be transmitted to a Google server in the USA and will be shortened there in exceptional cases. At the request of the person responsible for this website, Google will use this information to evaluate your use of the website, compile reports on its activity and provide the person responsible for the website with other services related to the use of the website and the internet. Google will not associate your IP address provided within the framework of Google Analytics with any other data held by Google. You can refuse the storage of cookies by changing your browser settings. However, we remind you that in this case you will not be able to fully use all functions of this website.
    In addition, you can deny Google the recording of data related to your use of the website and those generated by cookies (including your IP address), as well as the processing of this data. To do this, you need to download and install a browser plug-in, which you will find at the following link: http://tools.google.com/dlpage/gaoptout?hl=en

  2. Adobe Analytics and Omniture

    We use Adobe Analytics (Omniture), a web analytics service from Adobe Systems Software Ireland Ltd. ("Adobe"). Adobe Analytics collects anonymous data for the purpose of understanding and analyzing user behavior. Adobe Analytics uses cookies and web beacons that it retrieves from or stores on your computer. Information collected from them about their use of this website is transmitted to and stored on Adobe's server. In addition, this information is provided to us exclusively in the form of aggregate data, which shows trends in the general use of the website, so it is not personal. Since Adobe Analytics does not record personal information, your personal data will not be categorized, aggregated, or linked to anonymous information.

    Opt-out: If you do not agree to Adobe Analytics recording anonymous data about you, click here to deny tracking.

6. Use of Social Media plugins

This website makes use of Social Media plugins (plugins) of the following social networks:

  • Facebook, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.

  • Google Plus, operated by Google Inc., 1600 Amphitheater Parkway Mountain, CA 94043, USA.

  • Twitter, operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.

These plugins can be recognized by the Facebook, Twitter and "+1" logos. When you visit our web pages, the plugins establish direct links between your browser and the servers of the service. These obtain the information when you visit our website with your IP address. If you click on one of the buttons while connected to one of these social networks, the information that you have visited our page may be recorded in your user account with said social network. If you are a member of any of these services and do not want them to collect data about you through our website and link it to your user data, you must log out of that service before visiting our website. As operators of this website, we inform you that we do not know the content or the use of the data transmitted through each service. For more information on what data is collected and how it is used in each of the services through the social plugins, consult the privacy policy of each service operator. To do this, click on the corresponding link: http://www.facebook.com/policy.php, , http://twitter.com/privacy, Y https://www.google.com/intl/de/ /policy/.

7. Google Ads

poolsandproducts.com uses Google Remarketing, a Google service to publish ads on the Internet. To this end, information about your browsing habits during your visit to our website is collected anonymously and stored on your computer through the use of cookies. Based on the information contained in the cookies, Google, as the only third party, publishes advertisements on internet websites. You can disable this use of cookies by Google by clicking on the following link: Privacy and Conditions. For more information about this Google technology, please see the google privacy policy.

8. Access to your personal data

You can view, edit and delete your personal data at any time in the "my account" section by simply entering your email address and password. If you have forgotten your password, we offer you a special service: in "my account" you will find the link "Forgot your password?" which will redirect you to the piscinsyproducts.com password help page. You only have to indicate your email address used in the registration on our website and send the form. We will then send you a replacement password to this same email address. This procedure does not entail any risk if a third party tries to access your data because the sending is always made to your email address, to which only you have access.

9. Rights of access, rectification, cancellation and opposition

Interested parties may exercise their rights of access, rectification, cancellation and opposition, regulated in articles 15 and following of Organic Law 15/1999, of December 13, on the Protection of Personal Data, or revoke the consent given to the processing of your data, by writing to piscinasyproductos.com in writing, accompanied by a copy of the official document proving your identity, to the email address: info@decoytec.com, indicating in the Subject line the right you wish to exercise. .

10. Privacy Operation

poolsandproducts.com complies with legal obligations and has appointed a data protection officer.

All of our employees have committed in writing to comply with applicable regulations and directives on data protection and data security, as well as to protect the confidentiality of data. In addition, poolsandproducts.com employees are regularly instructed in these areas.

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